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Health Benefit Representatives (HBRs)
HBR Updates

Female viewing newsletter on computerThe monthly HBR Update e-newsletter contains important benefit information, pharmacy news and health and wellness tips. HBR Alerts are distributed electronically as needed to health benefit representatives to provide important, time-sensitive information regarding State Health Plan health and pharmacy benefits.

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The following list contains all recent HBR Alerts, HBR Updates, and Implementation Updates.  Click the e-Communication Title to view the associated archived communication.  You can also use the options below to filter the list by communication type or HBR group, or search by topic keywords.

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​Reminder: High Deductible Health Plan Transition Action Required!

All HBRs

​ATTENTION: Health Insurance Marketplace and Individual Policies

All HBRs

​Blue Cross NC and Mission Health Reach an Agreement

All HBRs

​Important Notice Regarding Dependent Terminations

All HBRs

​HBR Survey: How Can We Help?

All HBRs

​ REGISTER NOW! Check. Change. Control.® Blood Pressure Management Program Coming in 2018!

All HBRs
  • ​Open Enrollment Update
  • State Health Plan Documentation Center for HBRs
  • Dependent Eligibilty Verification Audit Status
  • Coming in 2018: NEW Check. Change. Control.® Blood Pressure Management Program
  • HBR Training Resource - Archived Webinars Available
  • It's Not Too Late to Plan Flu Shot Clinics
All HBRs

​HDHP Transition: Your Action is Required!

All HBRs

​Post Open Enrollment Reminders: Exceptions

All HBRs

​Open Enrollment Ends Tomorrow, October 31!

All HBRs

​Open Enrollment Tobacco Attestation Reminder

All HBRs

​Open Enrollment - We're Over Halfway There!

All HBRs
  • ​Time is Running Out! State Health Plan Open Enrollment Ends October 31!
  • New Third Party Administrative (TPA) Services Contract for January 1, 2019
  • Reduction in Force Enrollment and Termination Process Revised
  • Approval Tasks Should be Timely
  • Dependent Eligibilty Verification Audit a Success!
  • Tell Your Empolyees to Quit It! Great American Smokeout is November 16
  • It's Not Too Late to Plan for Flu Shot Clinics


All HBRs

New Look and Feel for eBilling

All HBRs

​2018 Open Enrollment is Underway!

All HBRs

  • ​State Health Plan Open Enrollment Begins September 30!
  • Dependent Eligibility Verification Reminder
  • Retro Rehire Rules and Processing of Rehires within eEnroll
  • Document Center Up and Running
  • New Hires and COBRA Coverage
  • Your Employees Can Live Chate and Send Secure Messages about Health Benefits
  • It's Time to Plan Flu Shot Clinics


All HBRs

​Mission Health Out-of-Network Update

All HBRs

​Pending Approval Tasks and New Primary Care Provider Workflow

All HBRs
  • ​Dependent Eligibility Verification Audit Update
  • Reminder: Mapping for 2018 Benefit Period
  • One Place 365 Enhancement
  • 2018 Open Enrollment Important Information
  • Legislation Modifies Newborn and Adoption Child Rules
  • eEnroll Document Upload Functionality
  • It's Time to Plan Flu Shot Clinics
All HBRs

​2018 Premium Rates

All HBRs
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