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Health Benefit Representatives (HBRs)
HBR Updates

Female viewing newsletter on computerThe monthly HBR Update e-newsletter contains important benefit information, pharmacy news and health and wellness tips. HBR Alerts are distributed electronically as needed to health benefit representatives to provide important, time-sensitive information regarding State Health Plan health and pharmacy benefits.

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The following list contains all recent HBR Alerts, HBR Updates, and Implementation Updates.  Click the e-Communication Title to view the associated archived communication.  You can also use the options below to filter the list by communication type or HBR group, or search by topic keywords.

 

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  • ​Important Reminder Regarding 2018 Benefit Changes and Program Updates
  • Newly Eligible for Coverage
  • New HBR Required Training
  • Regional Onsite HBR Trainings
  • Check Out the NEW NC HealthSmart Resource Page on Our Website
  • 'Navigating Your State Health Plan Benefits and Medicare' Sessions are Back
  • Dependent Eligibility Audit Coming Soon


All HBRs

Important Information Regarding 2018 Benefit Changes and Program Updates​

 
All HBRs

​Coming Soon: Duplicate Dependent Functionality to Launch in eEnroll

All HBRs

  • ​A Message from the State Treasurer
  • ​'Navigating Your State Health Plan Benefits and Medicare' Sessions are Back!
  • Social Security Numbers Needed for Dependent Information on Exception Forms
  • State Health Plan Supporting Documentation Requirements
  • New Employee Resource Center Available Online
  • Join the State Health Plan for Diabetes Week!
  • Colorectal Cancer Awareness Month

All HBRs

​'Navigating Your State Health Plan Benefits and Medicare'

All HBRs

HDHP Enrollment Platform to Get New Password Functionality​

All HBRs

​State Health Plan Supporting Documentation Requirements

All HBRs

  • ​Important Reminder Regarding Employees on Disability and State Health Plan Coverage
  • Tobaccoo Attestation Premium Credit Reversed for Members Who Failed to Enroll in QuitlineNC
  • Duplicate Dependent Functionality in eEnroll
  • Adding Newborns and Social Security Numbers
  • Open Enrollment Exception Reminder
  • Save the Date for Diabetes Week: March 27-31
  • COBRAGuard is Now iTEDIUM
  • New Beacon Health Options Website

All HBRs

​Tobacco Attestation Premium Credit Reversed for Members Who Failed to Enroll in QuitlineNC

All HBRs

​Deadline to Submit Open Enrollment Exceptions is Januray 31, 2017

All HBRs

  • ​Reminder: New ID Cards include Medical and Pharmacy Information
  • Help Employees Reach Their Best Health in 2017 with Health Engagement Program for CDHP Members!
  • Processing Members Approved for Extended or Long-Term Disability
  • Do You Have an Employee Eligible for a Free Blodd Glucose Meter?
  • Cervical Cancer Awareness Month

All HBRs

Additional 2017 Benefit Changes

All HBRs

  • ​2017 HBR Access Verification Reminder
  • HBRs Rock Enroll!
  • Reminder: New ID Cards Must Be Used Starting January 1, 2017
  • Adding Newborns Reminder
  • QuitlineNC Enrollment Reminder
  • New Eat Smart, Move More, Weigh Less Classes Start Soon!
  • Helpful Tips to Cope with Holiday Stress

All HBRs

​Outstanding Tasks and Social Security Collection Reminder

All HBRs
2017 HBR Access Verification-Action is REQUIRED
All HBRs

​Social Security Number Collection Update

All HBRs

  • ​New ID Cards, Pharmacy Provider Coming Soon
  • New Policies Regarding Enrollment Exceptions and Non-Payment Rules
  • Termination Processing Rule
  • Reminder - eEnroll is a Self-Service System
  • Diabetes Awareness Month
  • Great American Smokeout is November 17
  • Encourage Members to Join the 2016 Maintain, Don't Gain Holiday Challenge
  • It's Time to Plan for Flu Shot Clinics


All HBRs

​Post Open Enrollment Reminders

All HBRs

​Open Enrollment is Ending

All HBRs

​Open Enrollment Approval Deadline

All HBRs
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