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Health Benefit Representatives (HBRs)
HBR Updates

Female viewing newsletter on computerThe monthly HBR Update e-newsletter contains important benefit information, pharmacy news and health and wellness tips. HBR Alerts are distributed electronically as needed to health benefit representatives to provide important, time-sensitive information regarding State Health Plan health and pharmacy benefits.

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Search HBR Communications

The following list contains all recent HBR Alerts, HBR Updates, and Implementation Updates.  Click the e-Communication Title to view the associated archived communication.  You can also use the options below to filter the list by communication type or HBR group, or search by topic keywords.

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Issue Topics
  

  • ​State Health Plan Open Enrollment Begins September 30!
  • Dependent Eligibility Verification Reminder
  • Retro Rehire Rules and Processing of Rehires within eEnroll
  • Document Center Up and Running
  • New Hires and COBRA Coverage
  • Your Employees Can Live Chate and Send Secure Messages about Health Benefits
  • It's Time to Plan Flu Shot Clinics


All HBRs

​Mission Health Out-of-Network Update

All HBRs

​Pending Approval Tasks and New Primary Care Provider Workflow

All HBRs
  • ​Dependent Eligibility Verification Audit Update
  • Reminder: Mapping for 2018 Benefit Period
  • One Place 365 Enhancement
  • 2018 Open Enrollment Important Information
  • Legislation Modifies Newborn and Adoption Child Rules
  • eEnroll Document Upload Functionality
  • It's Time to Plan Flu Shot Clinics
All HBRs

​2018 Premium Rates

All HBRs

​Time to Plan for Flu Shots!

All HBRs

Reminder: Mapping for 2018 Benefit Period

All HBRs

​Dependent Audit Delayed Member Notice

All HBRs

​Dependent Eligibility Verification Audit Deadline Has Passed

All HBRs

​Dependent Eligibility Verification Audit Update

All HBRs

​Mission Health Out-of-Network Advisory

All HBRs
  • ​July 31 Deadline Looming for Dependent Eligibility Verification Audit!
  • HDHP Invoice Reminder
  • Coming Soon: Quarterly Medicare Data Check
  • Social Security Number Deadline Reminder
  • HBR Resources and Training Opportunities
  • Spanish Brainshark for New Employees
  • CDHP Reminder State Health Plan Update
  • New Opioid Pain Management Webpage: Be Informed, Know Your Risk
All HBRs

Reminder! HBR Training Sessions Scheduled for Open Enrollment

All HBRs

​HBR Training Sessions Scheduled for Open Enrollment

All HBRs
  • ​Dependent Eligibility Verification Audit Deadline is July 31
  • 2017 ACA Reporting Solutions Reminder
  • Blue365: Your Resource for Living Healthier
  • An Early Heads Up on Fighting the Flu
  • For Men Only: Maintaining Health throughout Your Life
  • State Health Plan Policy Update
All HBRs

​Dependent Eligibility Verification Audit Update

All HBRs

  • ​Dependent Eligibility Verification Audit Under Way
  • No Retroactive Reinstatement of Dependents without Social Security Numbers
  • Changes to QuitlineNC Nicotine Replacement Therapy Available to Members
  • Reminder: Regional On-site HBR Trainings
  • New Employee Training Resource Launched on NC Learning Center
  • 'Navigating Your State Health Plan Benefits and Medicare' Sessions are Under Way!
  • Vendors Authorized for Claims Recovery


All HBRs

​Affordable Care Act Reporting Solutions

All HBRs

​Dependent Eligibility Verification Audit Important Information

 
All HBRs

​Coming Soon! Dependent Eligibility Verification Audit

All HBRs
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