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Health Benefit Representatives (HBRs)
HBR Updates

Female viewing newsletter on computerThe monthly HBR Update e-newsletter contains important benefit information, pharmacy news and health and wellness tips. HBR Alerts are distributed electronically as needed to health benefit representatives to provide important, time-sensitive information regarding State Health Plan health and pharmacy benefits.

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Search HBR Communications

The following list contains all recent HBR Alerts, HBR Updates, and Implementation Updates.  Click the e-Communication Title to view the associated archived communication.  You can also use the options below to filter the list by communication type or HBR group, or search by topic keywords.

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Issue Topics
  
  • ​Action Required - Keep Your eEnroll Account Active!
  • Coming Soon: Revamped Website and New Enrollment System Name - eBenefits!
  • Regional Onsite HBR Trainings
  • Termination and Reinstatement Policy as a Result of Plan Audits of SSNs, Dependent Verification Documentation and QLEs
  • ‘Understanding Your Medical Plan Options When You Become Medicare-Eligible’ Information Sessions
    Under Way!
All HBRs

  • Third Party Administrator Transition Update
  • Reconciliation & Billing
  • Regional Onsite HBR Trainings
  • Termination and Reinstatement Policy as a Result of Plan Audits or SSNs, Dependent Verification Documentation and QLEs
  • Exception Request Status Reminder!
  • 'Understanding Your Medical Plan Options When You Become Medicare-Eligible' Information Sessions Under Way!
All HBRs

​Termination and Reinstatement Policy

All HBRs

​1095 Reporting Solutions for 2018

All HBRs
  • ​Dependent Eligibility Verification Audit Results
  • Important Reminder: Fill Out Exception Forms Completely!
  • New Address Fields in eEnroll
  • Reminder: High Deductible Health Plan Transition: Your Action is Required!
  • TPA Implementation Required Webinars Coming Soon!
  • ‘Understanding Your Medical Plan Options When You Become Medicare-Eligible’ Information Sessions Beginning Soon!


All HBRs

​TPA Implementation Required Webinars Coming Soon!

All HBRs

​'Understanding Your Medical Plan Options When You Become Medicare-Eligible' Information Sessions Beginning Soon for Your Employees!

All HBRs
  • ​High Deductible Health Plan Transition: Your Action is Required!
  • 1095 Tax Form Tips
  • Retire Members in a Timely Way
  • SSN and DEVA Termination Reminders
  • Encourage Your Employees to Keep Their Address Updated!
  • Enhance Your Employees' Perks at No Cost
All HBRs
  • ​Group Billing Inquiries for the 80/20 and 70/30 Plans
  • New Enhancements in eEnroll!
  • 2018 New Employee Resources Online
  • Affordable Care Act Employer Mandate
  • New Monthly Webinars on Tap for 2018!
  • SSN and Dependent Eligibility Verification Audit
    Termination Reminders
  • Get Health? We've Got an App for That!
All HBRs

​New Year Benefit Reminders

All HBRs
  • ​Social Security Number Termination Reminder
  • Important Reminders on CDHP, Premium Deductions
  • 2018 New Employee Enrollment Kit Online!
  • Members Should Elect COBRA When Short-Term Disability Ends to Avoid a Gap
  • State Health Plan Required Documentation for Qualifying Life Events & Dependent Eligibility
  • Dependent Eligibility Verification Audit Update
  • Reminder for Employees on Disability
  • We Want Your Feedback: Take the HBR Survey!
  • Important Staffing Update!
  • HBR Highlights - HBR Quick Guide Available
All HBRs

​Reminder: High Deductible Health Plan Transition Action Required!

All HBRs

​ATTENTION: Health Insurance Marketplace and Individual Policies

All HBRs

​Blue Cross NC and Mission Health Reach an Agreement

All HBRs

​Important Notice Regarding Dependent Terminations

All HBRs

​HBR Survey: How Can We Help?

All HBRs

​ REGISTER NOW! Check. Change. Control.® Blood Pressure Management Program Coming in 2018!

All HBRs
  • ​Open Enrollment Update
  • State Health Plan Documentation Center for HBRs
  • Dependent Eligibilty Verification Audit Status
  • Coming in 2018: NEW Check. Change. Control.® Blood Pressure Management Program
  • HBR Training Resource - Archived Webinars Available
  • It's Not Too Late to Plan Flu Shot Clinics
All HBRs

​HDHP Transition: Your Action is Required!

All HBRs

​Post Open Enrollment Reminders: Exceptions

All HBRs
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