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Health Benefit Representatives (HBRs)
HBR Updates

Female viewing newsletter on computerThe monthly HBR Update e-newsletter contains important benefit information, pharmacy news and health and wellness tips. HBR Alerts are distributed electronically as needed to health benefit representatives to provide important, time-sensitive information regarding State Health Plan health and pharmacy benefits.

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The following list contains all recent HBR Alerts, HBR Updates, and Implementation Updates.  Click the e-Communication Title to view the associated archived communication.  You can also use the options below to filter the list by communication type or HBR group, or search by topic keywords.

 

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​Mission Health Out-of-Network Advisory

All HBRs
  • ​July 31 Deadline Looming for Dependent Eligibility Verification Audit!
  • HDHP Invoice Reminder
  • Coming Soon: Quarterly Medicare Data Check
  • Social Security Number Deadline Reminder
  • HBR Resources and Training Opportunities
  • Spanish Brainshark for New Employees
  • CDHP Reminder State Health Plan Update
  • New Opioid Pain Management Webpage: Be Informed, Know Your Risk
All HBRs

Reminder! HBR Training Sessions Scheduled for Open Enrollment

All HBRs

​HBR Training Sessions Scheduled for Open Enrollment

All HBRs
  • ​Dependent Eligibility Verification Audit Deadline is July 31
  • 2017 ACA Reporting Solutions Reminder
  • Blue365: Your Resource for Living Healthier
  • An Early Heads Up on Fighting the Flu
  • For Men Only: Maintaining Health throughout Your Life
  • State Health Plan Policy Update
All HBRs

​Dependent Eligibility Verification Audit Update

All HBRs

  • ​Dependent Eligibility Verification Audit Under Way
  • No Retroactive Reinstatement of Dependents without Social Security Numbers
  • Changes to QuitlineNC Nicotine Replacement Therapy Available to Members
  • Reminder: Regional On-site HBR Trainings
  • New Employee Training Resource Launched on NC Learning Center
  • 'Navigating Your State Health Plan Benefits and Medicare' Sessions are Under Way!
  • Vendors Authorized for Claims Recovery


All HBRs

​Affordable Care Act Reporting Solutions

All HBRs

​Dependent Eligibility Verification Audit Important Information

 
All HBRs

​Coming Soon! Dependent Eligibility Verification Audit

All HBRs

  • ​Important Reminder Regarding 2018 Benefit Changes and Program Updates
  • Newly Eligible for Coverage
  • New HBR Required Training
  • Regional Onsite HBR Trainings
  • Check Out the NEW NC HealthSmart Resource Page on Our Website
  • 'Navigating Your State Health Plan Benefits and Medicare' Sessions are Back
  • Dependent Eligibility Audit Coming Soon


All HBRs

Important Information Regarding 2018 Benefit Changes and Program Updates​

 
All HBRs

​Coming Soon: Duplicate Dependent Functionality to Launch in eEnroll

All HBRs

  • ​A Message from the State Treasurer
  • ​'Navigating Your State Health Plan Benefits and Medicare' Sessions are Back!
  • Social Security Numbers Needed for Dependent Information on Exception Forms
  • State Health Plan Supporting Documentation Requirements
  • New Employee Resource Center Available Online
  • Join the State Health Plan for Diabetes Week!
  • Colorectal Cancer Awareness Month

All HBRs

​'Navigating Your State Health Plan Benefits and Medicare'

All HBRs

HDHP Enrollment Platform to Get New Password Functionality​

All HBRs

​State Health Plan Supporting Documentation Requirements

All HBRs

  • ​Important Reminder Regarding Employees on Disability and State Health Plan Coverage
  • Tobaccoo Attestation Premium Credit Reversed for Members Who Failed to Enroll in QuitlineNC
  • Duplicate Dependent Functionality in eEnroll
  • Adding Newborns and Social Security Numbers
  • Open Enrollment Exception Reminder
  • Save the Date for Diabetes Week: March 27-31
  • COBRAGuard is Now iTEDIUM
  • New Beacon Health Options Website

All HBRs

​Tobacco Attestation Premium Credit Reversed for Members Who Failed to Enroll in QuitlineNC

All HBRs

​Deadline to Submit Open Enrollment Exceptions is Januray 31, 2017

All HBRs
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