Improve Your Health
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The State Health Plan is committed to helping members get healthy and stay healthy. The following wellness benefits and programs are available just for you!

IMPORTANT PRIVACY NOTICE: The State Health Plan is prohibited from giving your personal health information to your employer or other unauthorized third parties. Personal health information is protected under federal and state law and is released to State Health Plan business partners in order to assist members with managing their health care needs, health plan operations and as authorized by law. As required by federal law, the State Health Plan has agreements with our business partners that protect personal health information.

Health Coaching

The Plan offers members health coaching free of charge. Health coaches include registered dietitians, nutritionists, personal trainers, exercise physiologists, weight loss therapists and health educators. Health coaches can help you:

  • Get to a healthy weight

  • Cope with life stresses

  • Start an exercise program or get more activity into your day

  • Find ways to eat healthier

  • Choose the habits you want to work on

  • Break down larger goals into manageable steps

  • Create a plan that works for you

  • Celebrate your success

Get Started

To get started, call an NC HealthSmart health coach at 800-817-7044.

NC HealthSmart Personal Health Portal

Eligible members can also take advantage of the NC HealthSmart Personal Health Portal.

  • The Portal offers a secure, online space that provides one-stop access to your health information, tools and other resources:

  • Health Assessment and Health Action Plan - gain a full perspective of your current health status

  • Online coaching - self-paced modules to guide you through different health topics.

  • Personal Health Record - private, convenient location to keep your health information, including medical and pharmacy claims

  • Expansive health information library - text, audio, and video files for many conditions and health topics.

  • E-mail your health coaches - direct messaging to stay in touch between phone calls.

  • Condition and activity trackers - monitor your progress toward your health goals

Get Started

To get started, visit the NC HealthSmart Personal Health Portal.

Frequently Asked Questions

View the health coach frequently asked questions

Members eligible for NC HealthSmart services are members whose primary health coverage is through the State Health Plan. Federal law prohibits the Plan from using your personal health information to discriminate against you in any way or from giving this information to your employing agency/school or other unauthorized third party, unless required by law.