Free Flu Shots for Members
Members eligible for the "What's True About the Flu" program are members on the 80/20 Plan and the 70/30 Plan. View the Flu Shots page for more information and upcoming clinic dates.
Mental Health Benefits
The PPO Plans cover the following types of mental health treatments:
Office visits, such as visits to psychologists, psychiatrists and other mental health therapists. Certification is not required for office visits.
Inpatient care and outpatient treatment when provided in a mental health or substance abuse treatment facility. Inpatient and outpatient care requires certification in advance.
Medications prescribed by your doctor.
To learn more details about what types of treatment are covered, consult your Benefits Booklet.
To obtain certification for inpatient and outpatient care, contact the mental health case manager, Value Options, by calling 800-367-6143.
To locate a mental health provider near you, use the Blue Cross and Blue Shield of North Carolina online Provider Search.
In addition to providing coverage for mental health treatment, the State Health Plan also provides resources for plan members who need help facing life's challenges — available through NC HealthSmart and ValueOptions, the Plan’s mental health case manager.
Visit NC HealthSmart and ValueOptions' Achieve Solutions where you will find a variety of resources to assist you with stress and other issues.